Refund Policy

Last updated: October 28, 2026

The Flyntera MC Store sells packs of Flyntera Points, a virtual currency that is added to your Minecraft account right after payment. We want every player to be treated fairly, so refunds are available in the following cases:

When you can get a refund

• Unused points: if you have not spent any of the points from a pack, you can request a full refund of that pack within 14 days of purchase. The points are removed from your account.
• Points not delivered: if your points were not added within 24 hours and we cannot fix it, you get a full refund.
• Duplicate payment: if you were charged twice for the same pack by mistake, the extra payment is refunded in full.
• Wrong username: if you entered the wrong username and the points have not been spent, we will move them to the correct account or refund them.
• Unauthorized payment: if a payment was made without the permission of the account holder (for example by a child without a parent's consent), contact us within 14 days and we will review it and refund where appropriate.

When refunds are not available

• Points that have already been spent in the in-game shop.
• Requests made more than 14 days after purchase, except for non-delivery or duplicate payments.
• Your account was banned for breaking the Server rules.

How to request a refund

Email service@flyntera.com with your Minecraft username, the pack, the date of purchase and the payment reference shown in your Paymentwall receipt. We reply within 2 business days. Approved refunds are returned to the original payment method; the time to appear depends on your payment provider.

Chargebacks

Please contact us before opening a dispute with your bank or wallet. If a chargeback is filed, the points from that payment are removed from your account while the dispute is open.

Seller: Shmuel Liav Moradi, Margaliyot 57, Margaliyot 1216000, Israel